Friday - June 19, 2009
SourceForge, a media services and e-commerce company that provides open source software downloads and development, is enjoying the best of both business worlds. It is one of the largest open source software repositories -- the SourceForge Web site has more than 30 million unique visitors per month -- and it reported more than $40 million in earnings for its last quarter, with no outstanding debt. Still, the company has no desire to rest on its laurels. Instead, it is pressing ahead with a makeover to become more useful to the open source community.
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Monday - June 15, 2009
The economy is still broken, and businesses are scampering to save money and entice back lost customers. Don't remind Brett Caine, though. As president of Citrix Online, he's too busy growing the company's customer base into a $100 million business that a few years ago didn't exist. As a young startup in 1997, Expertcity was a provider of Web-based desktop access and help-desk services.
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Tuesday - May 12, 2009
It seemed like a simple enough idea when FixYa.com CEO and founder Yaniv Bensadon sought a solution for consumers caught in the maze of tech support that encompassed nearly every piece of consumer electronics equipment and household appliance on the market. Why not offer a community-based service, not unlike Google Forums or eBay?
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Monday - March 2, 2009
By any measure, SaaS vendor RightNow Technologies closed the year on a high note, completing seven million-dollar-plus deals in the last quarter. In fact, CEO Greg Gianforte told CRM Buyer, "our sales teams delivered the highest total bookings in any quarter over the last two years. In the current environment, we believe that is a tremendous achievement."
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Tuesday - November 25, 2008
Part 1 of this two-part series on five of the boldest decisions made by technology companies this year explores the launch of Hulu and Amazon.com's decision to go DRM-free with its Amazon MP3 store. Now, for the three remaining genius strokes in the E-Commerce Times' lineup of bold decisions that changed the technology landscape in 2008 ...
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Monday - November 24, 2008
It's been said that the meek shall inherit the Earth, but in the cutthroat world of technology, only the bold survive. Some of the biggest names in the high-tech and media sectors launched initiatives in the last year that have changed the landscape -- perhaps permanently.
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Tuesday - November 11, 2008
Five years ago, Mark Goldstein and three partners recognized that loyalty programs were becoming a cottage industry. Coming up with the right way to manage those programs, he believed, would be a neat trick. So would finding an effective way to lure in customers. "The toughest part of the business is the selling," Goldstein, founder of San Francisco-based Loyalty Lab, told CRM Buyer.
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Thursday - October 30, 2008
Personalization -- the purported long-sought Holy Grail of Web content management -- just might have finally arrived via Web applications that make Web sites responsive in real-time to the unique needs of individual visitors. At the heart of recommendation and personalization technologies are active, content-based collaborative filtering formulations.
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Thursday - October 16, 2008
Among dreamy startups and salty e-commerce veterans alike, Zappos.com appears to be the golden grail -- certainly one blessed, at least, with heavenly rewards. "Zappos is the Amazon of the shoe business, and its model is extremely difficult to mimic," Gene Alvarez, vice president of research at Gartner -- and former employee of shoe-biz powerhouse, Nine West Group -- told the E-Commerce Times.
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Thursday - August 28, 2008
Why sell somebody else's product line when you can do a better job offering your own? That was the question that ultimately pushed Jan Hichert, CEO of Astaro, and two other cofounders to develop their own Internet security solutions for a market they viewed as needy of attention -- the small- to medium-sized business segment.
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Wednesday - July 9, 2008
The larger the business or government agency is, the bigger the volume of data it deals with. That translates into massive efforts to manage that data to meet ever-increasing compliance regulations for adequately maintaining electronic records. Any software company that can figure out how to manage this process better than its competition can become king of the vendor hill.
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